We provide testing as services whereby our clients request testing services for the custom software development work that we did for them, or done by other service providers. Our software testing process entails a sequence of activities that happen during software testing, including the development of requirement traceability matrix (RTM). By employing a sane software testing life cycle, an organization ends up with a quality strategy more likely to produce better results. Why is this so important, though? It all boils down to customer satisfaction. Presenting a perfect product to the customer is the end goal of every organization.